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Shipping Policy

All the details of the products or product specifications (weight, colour, handwork details, size, etc.) as mentioned on MYRA by Anju Narain are only approximate values.
Products on MYRA by Anju Narain are designer made, hand crafted and hand picked for you Due to the intricate nature of the products available on our website, we take great pains in ensuring that what you see is as close to the real thing as possible. However, there may be slight variations in sizes, the colours of fabrics, dyes, prints or embroideries of the image you see on your monitor and the actual product. This is due to the nature of fabric dyes, weather at the time of dying and differences in display outputs due to lighting, digital photography, colour settings and capabilities of computer monitors.
DELIVERY
MYRA by Anju Narain delivers globally through our courier/transport partner to deliver your product/s.
FREE SHIPPING ON DOMESTIC ORDERS (CURRENT OFFER ONLY)
  1. Free shipping is valid on all domestic orders only within the country of India.
  2. MYRA by Anju Narain reserves the right to end or alter this promotion at any time.
  3. This cannot be clubbed with any other promotion or discount coupon.
  4. Free shipping is not applicable on products purchased from the SALE page or any discounted catalog.
  5. Standard T&C will be applied.
SHIPPING CHARGES
Shipping charges of products on MYRA by Anju Narain will be mentioned at the time of check out. The said shipping charges may differ from product to product.
VAT & IMPORT DUTIES AND HANDLING CHARGES
The VAT / Custom Duty / Local Taxes / Import Duties are borne directly by the customer, to be paid at the time of delivery to our courier partner or as advised by our courier partner. MYRA by Anju Narain.com does not include these extra charges on our price (as displayed on the website). These import duties or taxes and any carrier – related fees will be chargeable over & above the product/order price you pay on the website.
Please Note: These charges are ungovernable and they differ from country to country according to the local rules & regulations.
COURIER CHARGES
Courier handling charges are borne directly by the customer and are to be paid at the time of delivery to our courier partner or as advised by our courier partner.
PLEASE NOTE: THESE CHARGES ARE UNGOVERNABLE AND THEY DIFFER FROM COUNTRY TO COUNTRY ACCORDING TO THE LOCAL RULES & REGULATIONS.
DELIVERY TIME
Any product that you buy on MYRA by Anju Narain.com, which is not a custom made order, will be shipped in 20 days. In case of custom made orders our customer care team will get in touch with you to provide you the specific details regarding the timelines.
The number of days are merely indicative and your order could be shipped prior to or later than the mentioned date depending on the availability, customization and other factors attached to your order. The order dispatch time and shipping time varies from product to product.
SHIPMENT TRACKING
Once the order has been handed to the courier agency, MYRA by Anju Narain.com will email you the tracking code, along with the website link on which you can monitor and check the status of your order.
SHIPPING ADDRESS
MYRA by Anju Narain does not deliver to P.O. Box or Drop Box addresses. Customers are requested to provide full addresses with the postal code.
MYRA by Anju Narain will not be liable for delays resulting from incomplete address listings. In such cases the customer will have to bear the reshipping charges.
CHANGE OF SHIPPING ADDRESS
The customer can change the shipping address within 24 hours of placing an order by logging into MYRA by Anju Narain and going to the ‘My Account’ section on the top right corner of the website. No changes in the shipping address will be entertained after 24 hours of placing the order.
DELIVERY OF MULTIPLE PRODUCTS
In case you purchase multiple products in one order, all products may be dispatched together or separately on the sole discretion of MYRA by Anju Narain. Unless, you have opted for customisation, in which case, the order will be dispatched only once the customisation is done.
DELAY IN DELIVERY
If there is a delay in delivery caused due to any natural calamity, public holiday or any other unforeseen circumstance, MYRA by Anju Narain shall not refund, return, replace or exchange any order.
In case the delay in shipping is caused due to unavailability of stock MYRA by Anju Narain shall inform you by email and you will be able to choose an alternate product, opt for store credit or receive a refund for that product.
NOTE: All products shall be shipped from India. Billing Address refers to the address where a customer receives credit card bills. Shipping address refers to the address where the order has to be delivered.
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